Frequently Asked Questions
Everything you need to know about GrownLocal.ca.
For Visitors
What is GrownLocal.ca?
GrownLocal.ca is a Canadian directory and interactive map that helps you discover local food producers near you farms, growers, beekeepers, bakers, and more. Browse by location or product category and connect directly with the people who grow your food.
Is GrownLocal.ca free to use?
Yes, completely free for visitors. Browse the map, search for producers, and view profiles at no cost.
Can I buy food directly through GrownLocal.ca?
GrownLocal.ca is a discovery platform we connect you with local producers, but transactions happen directly between you and the producer. Visit their profile to find their contact information, website, or social media.
How do I find producers near me?
Use the interactive map on the Browse page to explore producers across Canada. You can filter by province, product category, or search by farm name. Pan and zoom the map to explore different areas, then click 'Search this area' to update the list.
Are all producers on the map verified?
Every producer listing is manually reviewed and approved by our team before appearing on the map. We verify that submissions are legitimate local food producers based in Canada.
For Producers
How do I get my farm listed?
Click 'List Your Farm' on our homepage or Browse page and fill out the registration form. Your listing will be reviewed and approved within 1–2 business days. Once approved, you'll receive an email confirmation and appear on the map automatically.
Is a basic listing free?
Yes. A free listing includes your farm name, description, address, product categories, contact information, website, social media links, and a single photo. Your farm will appear as a pin on the map and in search results.
What does a Featured listing include?
Featured listings start at $19/month or $149/year. You get priority placement at the top of the map in your area, a gold border and ⭐ Featured badge on your listing, a 6-photo gallery on your profile, and a larger card that stands out in search results.
What is a Seasonal Boost?
A Seasonal Boost pins your listing to the top of results for 7 days ($12) or 14 days ($20). It's a one-time purchase — great for farmers markets, harvest season, or any time you want a surge in visibility without committing to a monthly plan.
How long does approval take?
We review all submissions within 1–2 business days. You'll receive an email once your listing is approved.
How do I log in to manage my listing?
Go to grownlocal.ca/manage/login and enter the email address you registered with. We'll send you a secure magic link — no password needed. Click the link in your email and you'll be taken straight to your producer dashboard.
What can I update in my producer dashboard?
From your dashboard you can update your farm name, description, phone, website, Instagram, Facebook, and product categories. Featured producers can also manage their photo gallery (up to 6 photos). Changes go live immediately.
Can I change my profile photo?
Yes. In your dashboard, click Edit and you'll see an option to upload a new photo or remove your current one.
How do I upgrade to a Featured listing?
From your producer dashboard, click 'Upgrade to Featured' and choose a monthly or annual plan. Payment is handled securely by Stripe. Your listing is upgraded instantly after payment.
How do I cancel my Featured subscription?
Log in to your producer dashboard at grownlocal.ca/manage/login. Under 'Listing Status', click 'Manage / Cancel Subscription'. This takes you to a secure Stripe portal where you can cancel, update your payment method, or download invoices. Your listing reverts to free at the end of your billing period.
How do I delete my listing?
Log in to your dashboard and scroll to the bottom. Click 'Delete my listing' and confirm. If you have an active Featured subscription, cancel it first before deleting your profile.
What types of producers can list on GrownLocal.ca?
Any Canadian food producer is welcome — farms, market gardens, orchards, beekeepers, small-batch food makers, bakers, cheesemakers, and more. We focus on producers who grow, raise, or make food directly.
Technical & Account
What if my address doesn't show correctly on the map?
Contact us at hello@grownlocal.ca and we'll manually adjust your pin location.
I didn't receive my magic login link. What do I do?
Check your spam or junk folder first. The link expires after 1 hour, so if it's been a while, go back to grownlocal.ca/manage/login and request a new one. If you still have trouble, contact us at hello@grownlocal.ca.
Is my personal information safe?
Yes. We take privacy seriously and are committed to PIPEDA compliance. Please see our Privacy Policy for full details on how we collect and use data.